Pay Rate: $25 hourly

Number of Positions: 1

Start Date: As Soon As Credentialed

Travel: All Inclusive

EMR: Cerner

Schedule: The shift is from 9:00AM-5:00PM, Monday-Fridays

Length: This is long term until at least the middle of July through August

Additional Details about the position

DCA is looking for a Patient Service Representative to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health. This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care. Job Responsibilites: -Customer Service; acknowledge, smile and greet patients upon arrival/dismissal. -Respond to patient questions and or concerns according to DCA Policies. -Answering Telephones. -Scheduling Appointments. -Maintaining Appointment Book. -Confirming Appointments. -Follow up on no shows/cancellation of Appointments. -Register Patients on sign in sheet. -Post charges and payments to patient accounts. -Checking voicemail on a daily basis. -Maintain a clean and friendly waiting area for patients.

Job Summary: As a Treatment-Coordinator - Level 2, you will play a crucial role in understanding of dental procedures, insurance processes, and excellent communication to build trust and help patients commit to recommended care. Job Responsibilities: -Present comprehensive treatment plans to patients, including multi-phase and specialty procedures. -Clearly explain financial options, insurance estimates, and payment plans. -Lead case acceptance efforts by building strong rapport with patients. -Coordinate with providers and specialists on treatment scheduling and case management. -Maintain accurate and thorough documentation of patient communication and financial arrangements. -Oversee recall systems and follow up on unscheduled treatment. -Assist in mentoring Level 1 Treatment coordinators or front desk team as needed. -Ensure insurance pre-authorizations are submitted and tracked accurately.

EXPERIENCE REQUIREMENTS

• Denticon experience required and bilingual highly preferred. 
• Six (6) months Denticon experience in the dental industry.
• Experience answering telephones
• Experience working in a dental, medical, or other health-care office. -Knowledge of insurance plans (HMO/PPO) - Preferred

 Education:

• High school diploma or GED.
• Associate or bachelor's degree - Preferred

Benefits: (NurseStar Covers 50% of your monthly benefit cost)

• Dental Insurance 
• Health insurance 
• Paid sick time 
• Paid time off 
• Travel reimbursement 
• Vision insurance